Refund Policy

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If your refund request is approved, the refund will be processed to your original payment method.

Refund Processing Time

Refunds typically take 5–10 business days to appear in your account after they have been approved. Processing time may vary depending on your bank or payment provider.

Partial Refunds

In certain situations, only partial refunds may be granted, including:

• Items returned with missing parts or accessories
• Items not in their original condition
• Items damaged due to customer misuse

Late or Missing Refunds

If you have not received your refund yet:

Check your bank account again.
Contact your credit card company or payment provider, as it may take some time before the refund is officially posted.
Contact your bank for further assistance.

If you have completed these steps and still have not received your refund, please contact us at homelunora@gmail.com.

Order Cancellations

Orders may only be canceled within a short time after they are placed. If your order has already been processed or shipped, it may no longer be eligible for cancellation.

Please contact us as soon as possible if you need to cancel your order.

Contact Information

If you have questions regarding refunds, please contact our support team:

Email: homelunora@gmail.com

Our team will review your request and assist you as quickly as possible.