Payment Terms
This Payment Terms policy explains how payments are processed when you make a purchase from Lunora. By placing an order through our website, you agree to the following payment terms and conditions.
Accepted Payment Methods
Lunora accepts secure payments through the payment methods available at checkout. These may include:
• Credit Cards (Visa, Mastercard, American Express)
• Debit Cards
• Shop Pay
• Apple Pay
• Google Pay
• Other secure payment options supported by our payment providers
All payments are processed through secure and encrypted payment gateways to ensure that your personal and financial information remains protected.
Payment Authorization
When placing an order, you authorize Lunora to charge the total amount of your purchase, including product price, shipping fees (if applicable), and any applicable taxes, to your selected payment method.
Orders will only be processed after payment has been successfully authorized and confirmed.
Currency
All prices displayed on our website are shown in the currency specified at checkout. If you are purchasing from a different country, your bank or payment provider may apply currency conversion fees.
Lunora is not responsible for any additional charges related to currency conversion.
Payment Security
We take payment security seriously. All transactions are processed through trusted and secure payment processors that use industry-standard encryption technology to protect your financial information.
Lunora does not store or have access to your full payment details such as credit card numbers.
Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation email containing details of your purchase. This email serves as proof that your order has been received and is being processed.
If you do not receive a confirmation email, please contact us at:
Email: homelunora@gmail.com.
Payment Issues
If your payment is declined or cannot be processed, please verify your payment information and try again. You may also contact your bank or payment provider for further assistance.
If you continue to experience payment issues, please get in touch with our support team.
Email: homelunora@gmail.com.
Fraud Prevention
To protect our customers and prevent fraudulent transactions, Lunora reserves the right to cancel or hold orders that appear suspicious or that cannot be verified.
In such cases, we may contact you to confirm your order details before processing it.
Contact Information
If you have any questions regarding our Payment Terms, please contact us:
Email: homelunora@gmail.com.